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| Acadêmico(a): Thiago Ribeiro Vieira |
| Título: PORTAL SGMS: sistema web de apoio ao processo de gerência e controle na manutenção de software |
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| Abstract: |
| This work aims to develop a web system to serve the segments that aim to plan and control the maintenance of software in an organization with several products or projects. The system promotes the exchange of information among those involved in the maintenance process, allowing the requests to be managed, monitored and controlled until their completion. The application was developed in C # language using SQL Server database, in which they were published in a local network in a software company in the region. With the indicators it was possible to track the performance of the maintenance in its processes within the software life cycle and at the end a heuristic evaluation with three members of this company was applied to reach the final results and conclusions. |
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