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| Acadêmico(a): Thiago Fabian Lenzi |
| Título: Ferramenta de Suporte a Gestão de Defeitos com Integração entre 0800NET e Mantis |
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| Abstract: |
| The constant increase in the volume of software projects and their complexity make also increase the number of defects generated, making requiring the management of defects in the projects. To enable project managers of the company Edusoft technology a better management of defects and eliminate duplication of work to record defects in two frameworks, was developed a framework that performs the integration of the defects recorded in the framework with the framework 0800net Mantis provides consultation and management for the analysis of defects. The 0800net is a service management framework focused on incidents, problems, changes, among other organizational activities. Mantis on the other hand, is a framework used for the management of failures. To develop the integration framework was used the database Sql Server and MySQL, and Web server Glassfish. The use of this framework has provided information to evaluate staff productivity, allowing this way, a better planning of projects and also evaluate necessary changes in the project, as well as the impact of these changes on product quality. |
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