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| Acadêmico(a): Daniel Jonas Heinrich |
| Título: Sistema de Apoio para o Diagnóstico de Defeitos em Equipamentos Eletrônicos Aplicado a Oficinas Eletrônicas Utilizando Raciocínio Baseado em Casos |
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| Abstract: |
| This conclusive work developed a technical support system with the purpose to make the technical service easy and assuring the clients a good service appreciated by themselves. Through this system, the technician will solve the problems appeared in electronic equipments using the solutions offered by the Reasoning Based in Cases, to be more specific using the similarity technic. |
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