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| Acadêmico(a): Leonardo do Espírito Santo |
| Título: Aplicação para autoatendimento em estabelecimentos gastronômicos utilizando metodologia do Design Thinking |
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| Abstract: |
This work presents the information gathering, specifications, development and operation of
developed applications to enable self-service in gastronomic establishments. The main
objective is to develop a prototype to optimize the operation of gastronomic establishments in
Blumenau. The back-end of the applications was developed in Hypertext Preprocessor (PHP)
programming language and MySQL database for data storage. The front-end was
implemented using the React and Materialize frameworks in the application for the
establishments, and React Native and Styled Components in the application for customers.
The information gathering was done through a search in the literature on the gastronomic
sector, Design Thinking and usability of graphic interfaces. To exemplify the methodology in
the field of computing and the construction of user experience, a Design Thinking workshop
was organized. In addition, was applied the Relationship of M3C with User Requirements and
Usability and Communicability Assessment in groupware Method (RURUCAg), that models
the interface between the application requirements as Nielsen heuristics, being possible to
evaluate the usability of the available applications and to reach the objectives of this work.
Furthermore, it was possible to raise future improvements. |
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