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Abstract
 
 
Acadêmico(a): Bruno de Oliveira
Título: Chatterbot para esclarecimento de dúvidas sobre as formas de ingresso em cursos da FURB
 
Abstract:
The research presented in this work describes the specification and implementation process of
a chatterbot which answers questions about the forms of ingress (for freshman) in courses of
FURB. The questions which the chatterbot can answer are specified in AIML knowledge
bases. The interpreter responsible for interpretation of AIML knowledge bases uses specific
tags for consult an ontology about the domain of forms of ingress in courses of FURB, to
assist in the elaboration of answers. Some information contained in the ontology can be
inserted by means of an administrative area. The result of development of the chatterbot
showed that the manual creation based on knowledge in AIML requires a lot of time, is
laborious, besides being able to present problems in sentence detection which have
misspellings. Even with the related problems with the use of AIML bases, the elaborate
chatterbot managed to achieve the goal of dialogue with the users.